Need help choosing your shade or your ponytail ? Our team is here to guide you with care.
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Frequently asked questions
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We recommend choosing the shade closest to your mid-lengths and ends rather than your roots. Every Lubby color is designed to blend naturally with a range of hair tones.
Yes — the Lubby ponytail is designed to provide a secure hold once it's properly attached. It stays comfortable to wear, whether for everyday looks or a special occasion.
Yes — it's quick and simple. Just tie your hair into a ponytail, then wrap the Lubby ponytail around your hair tie for instantly more length and volume.
Yes — Lubby is designed to deliver an elegant, harmonious result. Its natural shades and the movement of the ponytail elevate your hairstyle without looking artificial.
About our products
Orders are prepared with care and shipped within 24 to 48 hours. Once your order has been sent, you'll receive tracking information by email.
If your order isn't right for you, you can contact our customer service to learn about our return conditions and the steps to follow.
As soon as your order ships, a tracking link will be sent to you by email. You'll then be able to follow your parcel's progress at any time.
Our team is here to help you before or after your purchase. You can reach us through the contact form or by email, and we'll get back to you as quickly as possible.
